Effective Communication & Good Communication Skills [101-All You Need]

Effective Communication & Good Communication Skills [101-All You Need]

No matter where you go, you always cannot sit back quietly and limit your skills and your talent. Now, telling people and making them aware of your capacities and capabilities becomes even more difficult when you are a shy person, an introvert, or someone with poor communication skills.

But life doesn’t stop, does it? The show must go on, and it will but with better and effective communication of yours. But there is so much to learn and trust me, we will do it all. What do you have to do? You just have to be patient and stick together till the end of the blog because we are going to discuss everything about communication and the list is long!

Effective communication is what makes the listener think about the words the speaker just uttered. Words that leave an impact on the listener. This is what effective communication means to me.

But as I said the list is long, what do we have to discuss with you? Several things. So, if you are someone who wants to know a lot of things about effective communication and how to do it, stick to the end and take notes because I will be sharing some of my secrets and tricks in between!

Ways To Develop A Posh & Effective Communication

two ladies talking/effective communication skills

Yes, this is exactly what we are going to learn today/tonight (depending upon the time you are reading this post, lol).

But before that, there is a lot to know.

What is a conversation ratio? What is workplace communication? How can you improve your communication skills and develop effective communication? What are the 7 C’s of communication? What are non-verbal communication skills?

If you are wondering why the last paragraph is filled with question marks, then you should know that these are all the questions you will be getting answers to (not to mention, more).

Let’s begin. Shall we?

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What Is A Conversation Ratio?

What is a Conversation Ratio?- Text

Most people think that having a conversation is just speaking and speaking. But this could not be any further from the truth.

Having a conversation is also about listening or, to be more accurate, active listening. There is even a proper ratio to it. Yes, I bet you did not know that there was a ratio between listening and speaking and I will tell you that today (or tonight).

A conversation ratio is a ratio between how much you listen to how much you speak. The perfect conversation ratio is 75% listening to 25% speaking.

Now is the time that you realize that having a good conversation is more about listening than speaking itself.

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What Are The 7 C’s Of Communication?

a girl staring/ 7 C's Of Communication

Moving through the perfect conversation ratio, the train stops at the station called “The 7 C’s Of Communication”. What are they?

The 7 C’s Of Communication are the 7 essentials of communication. These are the building blocks of effective communication.

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The 7 C’s of communication sort of bind up how you should say something or coney your message. What you are about to say should be Clear, Concise, Concrete, Correct, Coherent, Compete, and Courteous. And these are the 7 C’s of communication.

Now let us take a look a little deeper on the 7 C’s of communication and as well see what they mean:

1. Clear

The first C among the 7 C’s of communication is CLEAR.

When you are writing or speaking to someone, be should be clear about your goal or message. What you want to convey should exactly be what the receiver should understand.

If that does not happen, it is called miscommunication and miscommunication leads to disasters!

2. Concise

The second C is CONCISE. Now here is what it means.

No one likes a lot of blabbering.

You don’t have to use a lot of words to be able to deliver what you want today. Your message should be concise. Always try to convey a point to point or brief information, yet clear information.

3. Concrete

The third C out of the 7 C’s is CONCRETE.

What does concrete mean?

What you are about to tell to your audience should be concrete, in essence, understandable, and/or imaginable. When your message is concrete, then your audience has a clear picture of what you are telling them.

4. Correct

The fourth and probably one of the most important C in 7 C’s of communication is CORRECT.

Your message could be clear, concise, and concrete, but if it is not correct, would it matter? The answer is NO.

What good would you do to yourself, your audience, or society by delivering false information? Always try to keep your communication correct, because well, no one liked to get fed wrong/false information. And it is ethically wrong!

Always fact-check what you are about to tell someone.

5. Coherent

The fifth C in the 7 C’s of communication is COHERENT.

What does it mean?

Coherence in the conversation is one of the most underrated things and people don’t put much attention to it, but it matters a lot.

The things you are trying to tell the audience should be all connected. Keep your communication coherent. Make sure that points are well-connected, relevant to the main topic, and the tone and flow of the communication are consistent.

I mean, you obviously cannot talk about Chinese and Italian cuisine at the same time, right?

6. Compete

The sixth C in the 7 C’s of communication is COMPLETE.

As much as the correctness of the subject matters, completeness is also equally important.

The base mean of communication is to provide complete necessary information and facts. Now, if that is not happening, it kind of messes up with the whole point, right?

Always give a complete message, so that the audience has everything they need to be informed.

7. Courteous

The seventh C out of the 7 C’s of communication is COURTEOUS.

What is a courteous conversation?

In plain words, a courteous conversation is a friendly conversation. Not sugar-coated, not filled with fake compliments. A courteous conversation is also honest, true, and constructive.

Yes, what you say matters, but how you say it matters as well. No sarcasm or hidden taunts.

Plain, simple, honest, and basic conversation.

Here were the 7 C’s of communication and a brief explanation of what they mean. They are extremely important for you to build and develop a good way of communication.

Now that we know what the 7 C’s of communication are, should we move on to workplace communication? What is workplace communication and how you can improve yours?

Let us.

What is Workplace Communication?

two ladies sitting in a cafe

To begin with, what is workplace communication?

Not to be getting into the technical definition, I will try and explain it to you in simple words.

Workplace communication, as the phrase states, is the communication that you do at your workplace. That is as simple as it could be.

Not to mention, it is quite obvious that how to talk or communicate personally and how you communicate professionally are two completely different things and there are two completely different ways to do that.

You cannot just walk up to your boss and say “Hey! Wassup, bro?” Can you?

You obviously cannot.

Well, not just this, the way you talk and comprehend things also differs from how you do these things personally.

And when it comes to workplace communication, accuracy is what you need. Not a word more, not one wordless. Just the right amount that is needed.

If you work somewhere and are having troubles with communicating with your colleagues at your workplace, or you are too shy to do it, here is how you can start having effective workplace communication in these basic 7 steps.

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How To Improve Workplace Communication Skills?

How To Improve workplace communication skills?

When talking about something so general, the list of how you can do certain things can be a little long, but taking out the basics and majors is what I do. Below I have briefly explained how you can solve your issues about workplace communication.

Ready? Let’s go!

1. Provide Clear Information

Beginning with the first C of communication, clarity in what you want to get done or want to do.

The workplace is not somewhere you can be lousy. You have to show up with your most confident version and best version of yourself. Yes, sometimes that is tricky, some things are not in our control.

Anyway, back to the point.

When there is a task you have to do or someone wants you to do something, make sure you know what exactly is supposed to be done. The workplace is not somewhere you can afford to mess up.

2. Ask Questions

If you are not sure about what is supposed to be done, or if you have not been provided the clear information/instructions, it is better to ask questions than to mess up and regret.

Never be afraid to ask questions. I repeat, NEVER!

3. Maintain Eye Contact

Your workplace is not somewhere for you to be underconfident. The opposite- it is somewhere you have to be the most confident version of yourself.

But, understandably, you might not feel that high all the time, which is okay. You don’t have to be.

Making eye contact is an excellent way to cope up with everything. But make sure you don’t stare for too long (that is creepy, bro).

4. Try To Avoid Being Personal With Your Co-workers

Yes, yes, yes! Truer words have not been spoken!

Ethically and emotionally, it is highly advisable to keep your work life and home life separate.

Well, having said that, I cannot deny that sometimes the baggage is a lot to take and one needs someone to talk to.

5. Offer Positive Feedback

This is some good co-worker spirit. If you see your colleague working hard, offering them some appreciation is the least you can do.

At the same time, if you see them doing something that can be done more efficiently, politely ask if they would like some advice on that front, offer them positive feedback.

6. Combine Verbal And Non-verbal Communication

We will further be discussing more non-verbal communication, but combining verbal and non-verbal communication and making the other person understand what you are trying to say is an amazing way of workplace communication (well, unless you guys are not winking at each other).

7. Communicate Face-to-face If Possible

Here is the most difficult thing to do if you are a shy person. Talking to someone face-to-face is the most effective way of communication whether it is a casual conversation or formal workplace communication.

It leaves the most impact on the listener(s).

What Are Non-Verbal Communication Skills?

a crowded place/ non-verbal communication skills

As I promised that we will discuss more non-verbal communication further, here is what you should know.

Of course, starting from the very basic.

What is non-verbal communication?

In simple words, non-verbal communication refers to that communication skill in which people communicate with others by using gestures, facial expressions, tones of voice, eyes contact, body language, posture, and other ways without using language.

In short, saying things without saying them.

If you are wondering how that happens and how you can communicate non-verbally, let me briefly tell you about it.

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1. Always Try To Focus On Your Conversation.

The non-verbal conversation is all about how you express yourself without speaking.

Since one of the major aspects of communication is clarity, make sure that your part of the conversation is clear and any gestures, expressions, or any minor thing is not misinterpreted.

2. Introduce Yourself With A Smile And A Warm Handshake.

This is how it’s done.

Whenever meeting someone, always have a smile on your face (yes, even if you’ve had a bad day). A warm handshake would not hurt either.

3. Listen Carefully And Don’t Interrupt.

Most people make this mistake.

While the other person is speaking, people have this tendency to speak in-between just because they are reminded of something similar that has happened to them.

This is not how it works. If you think about it, that is a little rude as well.

I know I would not like a person who would do that to me (just saying).

4. Don’t Bring Any Distractions

This is also one of the very common mistakes most people make when they go to meet someone, whether formally or informally.

This is a mistake to avoid. Avoid taking anything that might distract you from the actual conversation. It could be anything, your cell phone, a drink, your digital watch- anything.

It leaves a bad impression on the person you’re meeting.

5. Mind Your Hands

Now, what I mean when I say “mind your hands” is that often during a conversation when you’re nervous, you have this tendency to take your hands near your hair or face.

This will clearly show that you are not that confident if you have gone to meet someone for the first time.

Gently place your hand on your lap while you calmly sit and have the conversation.

So, better safe than sorry!

How To Improve Communication Skills?

an old man sitting in a coffee shop alone

Isn’t the whole point of this article about how you can improve communication skills? And here we finally are, talking about it.

There is no need for me to tell you why good communication skills are important, is there?

Let me tell you that anyway.

It is important to improve your communication skills and have good communication because it is a key component of executive leadership as well as success at all organizational levels.

Trust me, improving your communication is not as hard as it seems. It is quite easy.

Let us start slow with just 5 basic steps that can up your communication game.

Below is the list of 5 ultimate yet basic steps, points, or keys that help you develop effective communication skills.

Good communication skills are not always about speaking. Remember the perfect conversation ratio? Yes, that!

1. Try To Develop Your Listening Skills.

As stated, listening is as an important part of the conversation as speaking is and most people don’t understand that.

The best communication or conversation is almost always with the best listeners.

So, always try to listen to others without being judgemental and don’t buy in thinking about what you want to say next.

Sometimes one just needs someone to listen.

(It’s crazy how I came to know about this through a random blog and now I preach this. Listen. ALWAYS!)

2. Try To Use Simple Language.

Could this BE any simpler?

Good communication aims to convey, not confuse.

However, knowing classy words is great, it is not always helpful when you use these words in regular conversations.

Why should we complicate things?

The key to effective communication and good communication is to always use simple language, so it is easy to understand.

3. Maintain Eye Contact

Agree or not, maintaining an eve-contact is one of the most confident things ever!

Well, unless you’re not staring at someone like a creep or vice-versa.

Always try to maintain an eye-contact whether you are speaking in public or you are speaking one-on-one. It builds credibility and demonstrates you care about your listeners.

4. Take Your Time To Respond

Hurry can sometimes bring hurricanes!

Why taking time to respond is an important part of good communication skills is because that time you take will help you process the information.

If there is something you cannot take back ever, they are the words that have been spoken. So you have to make sure you say the right thing.

After listening or understanding something or someone, take some time to respond because it’s very important to think about what you want to say AND how you want to say it.

5. Make Communication A Priority

Always try to read a book, magazine articles, take classes, learn from successful communicators around you.

Always try to maintain kind eyes and a warm smile and you see people are attracted to you.

How To Develop Effective Communication Skills? | Traits That Matter

phone and coffee

If you have come across so far in this article about effective communication skills, workplace communication, verbal communication, and non-verbal communication, you just want to develop effective communication skills!

There is no magic to developing effective communication skills, and that is not a secret. Things happen slowly and gradually.

If you are still worried about whether or not you will be able to develop effective communication skills or not, don’t worry. We will start slow with nothing tricky.

Below are just a few points you should keep in mind while trying to communicate with someone.

Be As Positive As A Proton

Now that being said, always positive and fake positivity are two very different things and it is visible when you are faking it.

Be genuine and happy. At the same time, it is okay if you don’t feel like it on some days.

Have a nice smile and be what you are.

Maintain Your Confidence

Confidence is the key, always.

When you are confident, half of the work is already done. It’s attractive. You could be wearing a potato sack and still look perfect if you have the confidence.

PS: No one is asking you to wear one though.

I understand not everyone is always confident, we have our days. But, on those days just believe in yourself.

Always Try To Be Appreciative

Giving a heartfelt compliment will never hurt you or the other person.

Even if it is not what you expected, the other person has tried hard to make something happen. It has taken efforts to do that.

So, appreciating those efforts might get the job done in a much easier way.

That will also save you from being the ‘bad person”. It could also somehow make the other person’s day.

What To Avoid In A Conversation?

a girl talking on phone with a coffee

Now that we know pretty much everything about effective communication and how to develop effective communication skills, we should also know what are the big NO’s in a conversation and what might take a 100/100 conversation to trash.

If you want to save your conversation and make a good impression, take notes and avoid these basic 3 mistakes most people make while communicating.

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Things to avoid in a conversation are being on your phone, making it about yourself, and cutting the person in between.

Given below is a list of 3 mistakes that most people make in a conversation and ruin it, the list of mistakes you should avoid in a conversation, and how it might affect someone:

  1. Making It About Yourself: Yes, if you are talking to someone and the person is telling you about something happy or sad that has happened to them, you have to keep calm and avoid saying “Hey! This happened to me one time and…” You need to realize that this is not about you but the other person. Let them have their moments, be there, and just listen to them.
  2. Being On Phone And Not Paying Attention: I don’t even have to explain this. Being on phone during a conversation is just rude and very-very ignorant. This makes the person feel unheard and unacknowledged.
  3. Cutting In Between When The Other Person Is Speaking: This is literally the most annoying thing ever! Imagine saying something very important while the other person keeps cutting you in between. If you have been doing this, STOP. First of all, it hurts, and second of all, it is bad manners.

The list of things that you should avoid in a conversation is pretty long but these are by far the 3 most annoying things most people do without even realizing that they might make the other person feel neglected even if they do not want to do that.

So, from now on if you find yourself doing that, stop immediately and if you feel someone is doing this to you, feel free to let them know about how you feel.

Related: How To Carry A Conversation Flawlessly?

Summing Up

This is quite literally everything you needed to know about effective communication. Communicating can be a tricky thing, but if you are calm and patient enough, it is not that big of a deal.

You’ve got this buddy! Also, reading helps too with communicating nicely, clearly, and effectively. You can add that into your ‘How To Develop Effective Communication List’. It helps a lot.

Until then keep reading cause, when we read, we evolve!

Published by Muskan Singh

Hey! Meet me, I'm Muskan Singh. A passionate reader, and now turned into a blogger! If you ever need to recognize me, I will be the one with a book in hand or probably the one on the stage. The stage has always been my second home and I feel free when I'm up there.

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